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Orientation
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Video-based customer service training for new hires!
If good customer service is a competitive advantage for your organization it's critical to communicate this to your new employees. This entertaining 15-minute video is the ideal way to introduce the importance of good customer service as part of your new employee orientation.
The video includes engaging, realistic vignettes showing what good internal, external, and telephone customer service looks and sounds like.
An eight page interactive booklet with activities related to the video makes this package completely self-instructional or use the video as support for group training.
$510.75 / 15 minute video, leaders guide and viewers guide on disk
