Look below to see all of the resources, workshops, and instruments for human resource professionals we have to offer, listed categorically by subject. If you have any questions or problems please mail service@trainers-trainers.com.au.

Australian Games
Best Practices Workshop Series
Change
Coaching & Mentoring
Computer
Conflict Resolution
Customer Service
Diversity
Games & Activities
Instruments
Interpersonal Skills
Interviewing
Leadership
Management & Supervision

Manager's Pocket Guides
Negotiation
Organizational Assessments
Performance
Quality - See Best Practice W/shop and Customer Service
Sales & Negotiation
Preventing Sexual Harassment
Project Management
Teams
Technology & Training
Tools for Trainers
Videos
Workforce of the Future

Australian Games / Simulations

1. Custogam - Customer Service Game
2. Priogam - Time Management Game
3. AusTREK - Simulated teamwork survival exercise.

Best Practices Workshop Series (See also Customer Service)

1. Building Interpersonal Influence
2. Developing Employees
3. Effective Listening
4. Human Diversity Workshop
5. Leadership Development (Best Practices in)
6. PS Quality Teams Workshops
7. PS Teams Workshops
8. Preparing the Future Leader
9. Surviving Workplace Change
10. Team Communications
11. Transforming Workplace Conflict
12. Teams Volume 1 and 2 see "B"
13. Customer Service see "C"

Change

1. Complete Guide to Managing Change and Transition
2. Fifty Activities for Achieving Change
3. Portable Conference on Change Management
4. 50 Activities for Empowerment

Coaching & Mentoring

1. Principles of Adult Mentoring
2. Coaching for Results
3. Fifty Activities for Coaching / Mentoring
4. Beyond the Myths and Magic of Mentoring
5. Transformation Coaching Workshop

Computer

1. A Trainers Guide to the World Wide Web

Conflict Resolution (see also Negotiation)

1. 50 Activities for Conflict Resolution
2. Learning from Conflict
3. Conflict Style Inventory
4. Dealing with Conflict (Instrument)
5. Transforming Workplace Conflict
6. Dealing with Conflict (Pocket Guide)

Customer Service (See also Best Practices Workshops)

1. Custogam - Customer Service Game
2. Customer Service Best Practices
3. Frontline Service
4. Orientation to Quality Service
5. Service Heroes in Hospitality: A Customer Service Training Program
6. Service Leadership
7. Serve Yourself
8. Taking Care of Business
9. Twenty Training Workshops for Customer Service
10. Winning at Customer Retention

Diversity

1. Cultural Diversity Sourcebook
2. Fifty Activities for Diversity Training
3. Workforce Diversity

Games & Activities

1. All New Tricks for Trainers
2. Card Games for Developing Teams
3. Changing Pace
4. Computer Game Shells
5. Games by Thiagi
6. LearnIt!
7. Learning from Conflict
8. Onehundred-one Games for Trainers
9. Quick Wits
10. Quizo
11. Saying Hello, Saying Goodbye
12. X-O-Cise
13. See "F" on the Alphabetical listing for 'Fifty Activites Series'

Instruments

1. Change Abilitator
2. Conflict Style Inventory
3. Complete Consultant
4. Dealing with Conflict
5. Decide X - See also The Manager's Guide to Organizational Engineering
6. Flex Style Negotiating
7. Influence Styles Inventory
8. Insight - Australian Authored!
9. Insight Inventory - See also Selling with INSIGHT
10. Learning Style Questionnaire
11. Management Development Questionnaire
12. Managing Your Energy
13. Manchester Personality Questionnaire
14. Managing by Motivation Questionnaire
15. Organizational Change Readiness Scale
16. Post-Heroic Leadership: Managing the Virtual Organisation (Leaders Guide)
17. Post-Heroic Leadership: Managing the Virtual Organisation (Self Assessment)
18. Post-Heroic Leadership: Managing the Virtual Organisation (Assessment Sets)
19. Post-Heroic Leadership: Managing the Virtual Organisation (Other Asmt.)
20. PS Quality Teams Assessment
21. PS Team Team Competency Assessment
22. Personal Creativity Assessment
23. Personality Advantage Questionnaire
24. Power and Performance Measures
25. Principles of Adult Mentoring Inventory
26. Questions of Diversity
27. TestBase Software
28. Twenty Reproducible Assessment Instruments
29. Twenty-five Instruments for Team Building
30. Visionary Leader

Interpersonal Skills

1. Fifty Activities for Interpersonal Skills
2. Grammar for Smart People
3. WriteType

Interviewing

1. Behavior Description Interviewing Training Program and Video
2. Interview for Success
3. Job Analysis at the Speed of Reality

Leadership (see also Best Practice Workshop Series and Instruments)

1. Fifty Activities for Developing Leaders
2. Leadership Development
3. Leading at Mach 2 (See Mastering Leadership)
4. Mastering Leadership
5. Post-Heroic Leadership: Managing the Virtual Organisation (Leaders Guide)
6. Post-Heroic Leadership: Managing the Virtual Organisation (Self Assessment)
7. Post-Heroic Leadership: Managing the Virtual Organisation (Assessment Sets)
8. Post-Heroic Leadership: Managing the Virtual Organisation (Other Asmt.)
   
9. Threehundred-sixty Degree Feedback
10. Competent Leader

Management & Supervision (see also Instruments and Australian Games)

1. Austrek
2. Computerized Management Training Library
3. Fifty Case Studies for Management and Supervision
4. Management Development Questionnaire
5. Priogam - Time Management Game
6. The Managerial Mirror
7. The Manager's Guide to Organizational Engineering
8. The Six Principles of Successful Self-Management
9. The Personality Preference Profile

Manager's Pocket Guides

1. The Manager's Pocket Guide to Creativity
2. The Manager's Pocket Guide to Dealing with Conflict
3. The Manager's Pocket Guide to Documenting Employee Performance
4. The Manager's Pocket Guide to Effective Meetings
5. The Manager's Pocket Guide to Effective Mentoring
6. The Manager's Pocket Guide to Effective Writing
7. The Manager's Pocket Guide to Employee Relations
8. The Manager's Pocket Guide to Leadership Skills
9. The Manager's Pocket Guide to Performance Management
10. The Manager's Pocket Guide to Public Presentations
11. The Manager's Pocket Guide to Systems Thinking
12. The Manager's Pocket Guide to Team Sponsorship

Negotiation (see also Conflict Resolution )

1. 25 Role Plays for Negotiation Skills
2. 50+ Activities to Teach Negotiation
3. The Negotiation Sourcebook
4. Flex Style Negotiating

Organizational Assessments

1. The Corporate Communication Assessment
2. The Organizational Beliefs Questionnare

    

Performance

1. Competency-Based Performance Improvement: A Strategy for Organizational Change
2. Competency Casebook
3. Executive's Guide to Competency-Based Performance Improvement
4. Getting Results
5. Human Competence
6. Performance Measurement, Management, and Appraisal Sourcebook
7. Restructuring the Human Resources Department
8. Retention Management

Sales & Negotiation (see also Conflict Resolution)

1. Fifty Activities for Sales Training
2. Performance-Based Sales Training
3. Negotiation Sourcebook
4. New Sales Game
5. Twenty-five Role Plays for Negotiation Skills
6. Selling with INSIGHT

Preventing Sexual Harassment

1. Honoring Bounderies
2. Preventing Sexual Harassment in the Workplace
3. Sexual Harassment: New Roles, New Rules
4. The Manager's Pocket Guide to Preventing Sexual Harassment

Project Management

1. Project Management Toolkit
2. Project Management for Workgroups
3. Project Manager's Partner

Teams (see also Games and Activities)

1. AusTREK Team Survival Exercise
2. Best Practices for Teams Vol 1
3. Best Practices for Teams Vol 2
4. Card Games for Developing Teams
5. Complete Guide to Facilitation
6. Complete Guide to Teams
7. Experiential Activities for High Performance Teamwork
8. Facilitating Work Teams
9. The Facilitator's Toolkit
10. Faultless Facilitation
11. Fieldbook of Team Interventions
12. Fifty Activities for Self-Directed Teams
13. Fifty Activities for Team building
14. Managing Team Performance
15. The Practical Guide to Facilitation
16. Team Kit
17. Team Building Blocks

Technology & Training

1. A Trainer's Guide to the World Wide Web
2. Computer Training Handbook
3. Internet Answer Book
4. Instructional Design for Web-based Training
5. Web-Based Training Cookbook

Tools for Trainers

1. ASTD Reference Guide
2. Adult Learning Principles Workshop
3. Balancing Personal and Professional Ethics
4. Best of Bob Pike's Creative Training Techniques Newsletters
5. Best of Training
6. Building Performance Values
7. Competency-Based Performance Improvement
8. Complete Guide to Performance Appraisal
9. Computerized Job Aids for Trainer's
10. Continuous Learning in Organizations
11. Creating A High Performance Culture
12. Creative Training Techniques Handbook
13. Customer Service Action Plan
14. Developing the High Performance Workplace
15. Effective Organizational Development
16. Establishing the Value of Training
17. Evaluating Training
18. Fifty+ Activities to Teach Negotiation
19. Flex: A Flexible Tool for Continuously Improving Your Evaluation of Training Effectiveness
20. Flip Chart Magic
21. Grand Canyon Adventures
22. How to Empower and Organization
23. Human Resource Development: A Strategic Approach
24. Humor Works
25. Just-In-Time Training Assessment Instrument
26. New Fieldbook for Trainer's
27. The New Work Culture
28. New Training Library
29. Planning and Managing Human Resources: Strategic Planning for Personnel Management
30. Polarity Management
31. Project Management Toolkit
32. Project Management for Workgroups
33. Project Manager's Partner
34. Recruiting, Interviewing, Selecting & Orienting New Employees
35. Shared Leadership in Action
36. Six Pillars of Reality-Based Training
37. Skills for Internal Consultants Workshop
38. Sourcebook for Self-Directed Learning
39. Strategic Planning that Makes Things Happen
40. Surveying Employees
41. Terrific Training Materials
42. Train-the-Trainer Workshop
43. Training and Development Sourcebook
44. The Training Needs Analysis Toolkit Second Edition
45. Training Clips

Videos (see also Sexual Harrasment and Interviewing)

1. Employee Development Series

Workforce of the Future

1. Bruce Tulgan on Managing Generation X
2. Employer of Choice Organizational Assessment
3. FAST Feedback
4. Manager's Pocket Guide to Generation X
5. Manager's Pocket Guide to Recruiting the Workforce of the Future
6. Micromanage Yourself Weekly Action Planner/The Manager's Guide to Effective Delegation
7. Recruiting Campaign Planner
8. Strategic Employee Polls
9. Worker of the Future Profile Builder/Do-It-Yourself Interview for Workers of the Future

Web-site prices are in Australian Dollars and include an approximate 10% discount to Catalogue Recommended Retail Prices for Prepaid Orders through this site.

For Australian destinations a 10% Goods & Services Tax will be added to total costs. GST is NOT applicable to overseas destinations.

Delivery cost is additional on all orders - see Shipping & Handling schedule below under Ordering Information.

ORDERING INFORMATION