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The
Portable Conference on Change Management Alexander Watson Hiam |
This book contains real world expertise and techniques for developing an organization-wide ability to create and embrace fundamental change. It contains the details you'll need for planning a major transition, diagnosing a specific problem, putting a presentation or training session together, or just shopping for leading edge practices to benchmark. It also offers a systematic method for diagnosing your planning or implementation needs.
Presented in a unique "conference" format, this book contains texts from actual sessions and presentations by today's leading change management experts, including their hands-on tools and models.
With Contributions from:
- Ken Blanchard, Blanchard Training & Development
- Daryl Conner, ODR
- Raymond W. Smith, Bell Atlantic Corporation
- Robert E. Allen, AT&T
- Henry Mintzberg, McGill University
- And Many More!
Selected Contents
- External Change
The Changing Landscape: Change at AT&T (Robert E. Allen, AT&T)
Are You Leading or Following Change? (Robert L. Rewey, Ford Motor Co.)
Experiencing Change: The Manger's View (Kathryn Troy, The Conference Board)
- Employee-Focused Change
A Personal Approach to Change (Kenneth Blanchard, Blanchard Training & Development)
Creating a Resilient Organization: Individual and Structural Perspectives on Change (Daryl Conner, ODR)
Compensation's Place in the Change Process (The Hay Group)
- Leadership-Driven Change
Effective Change Leadership(David Carr, Coopers and Lybrand)
Leadership and Change: The Soft Stuff is the Hard Stuff (Lewis Rusen, Hallmark Canada)
The Change Leader's Communications Plan (Alexander Hiam)
- Culture-Focused Change
The Unwritten Rules of the Game(Peter B. Scott-Morgan, Arthur D. Little, Inc.)
Beginning the Culture Transformation at Texaco (Hogan T. McWilliams, Texaco, Inc.)
Managing Resistance to Change: The Basler/Maltz Workshops (Frank Basler and Marc Maltz, Basler/Maltz Associates)
Driving Change at Bell Atlantic (Raymond W. Smith, Bell Atlantic Corp.)
- Customer-Driven Change
Becoming "Customer-Centric at HP (Manual F. Diaz, Hewlett Packard Computer Systems Organization)
Creating Customer Value (Herman Vantrappen, Arthur D. Little)
- Strategy-Oriented Change
How Digital Uses Scenarios to Rethink the Present (Lucia Luce Quinn, Digital Equipment and David H. Mason, Northeast Consulting Resources)
Paradigm Shifts as a Corporate Strategy (Alexander Hiam)
- Structural Change
The Characteristics of Tomorrow's Successful Organizations (Ken Blanchard, Blanchard Training & Development)
The Quaker Oats Reegineering Experience (Harry Dent, Quaker Oats Company.)
575 pp / 3-Ring Binder
